SETPOINT HOMES · UPDATED OCTOBER 24, 2026

Privacy Policy

This policy explains how Setpoint Homes handles information when you visit our website, request a cash offer, or communicate with us. Questions or privacy requests can be sent to contact@setpointhomes.com.

Information you provide

We collect the information you choose to submit: your name, email address, phone number, property address, condition, occupancy, asking price, relationship to the property, whether you report being a legal owner named on the deed, preferred timing, communication preference, and any notes. Please do not submit Social Security numbers, financial account details, or identity documents through this form.

How we use information

We use your information to review your property, respond to your inquiry, discuss a possible offer, arrange appointments, and coordinate a transaction if you decide to proceed. We also use limited technical information to protect the site, prevent spam, troubleshoot errors, and maintain records of your communication choices.

Text messaging and consent

Text messaging is optional. We store whether you opted in, the consent wording and version, submission time, and source page. Opting in allows Setpoint Homes to send messages about your property inquiry, cash-offer follow-up, appointments, and transaction updates. Message frequency varies. Message and data rates may apply. Consent is not a condition of receiving an offer or selling a property.

Reply STOP to opt out or HELP for help. You can also email contact@setpointhomes.com to withdraw consent or request assistance. See our SMS Terms.

How information is shared

We do not sell your personal information. We do not share mobile information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with third parties, except service providers that help us deliver and administer our messaging program.

We may use service providers for website hosting, data storage, email, and communications. When necessary to evaluate or complete a transaction you request, relevant property and transaction information may be shared with professionals such as title, escrow, inspection, or legal service providers. We may also disclose information when required by law or to protect rights and prevent misuse.

Website technology

The offer form does not use advertising trackers or store your entered details in browser storage. Our hosting providers may process network information and technical logs to operate and secure the site. We store a hashed network identifier and browser information with submissions for abuse prevention. The private owner dashboard uses authentication cookies; sellers do not need an account to request an offer.

Retention and security

We retain information for as long as reasonably needed to respond to inquiries, administer transactions, maintain consent and business records, resolve disputes, and satisfy applicable obligations. Access to submitted inquiries is restricted to the site owner. We use reasonable safeguards, but no website or transmission method can guarantee absolute security.

Your choices

You may ask to access, correct, or delete information you provided by emailing us. We may need to verify your identity before acting on a request, and some records may be retained to meet legal or recordkeeping obligations. You can decline optional text messages and request contact by email instead.

Children and changes

This website is intended for adults who own or are authorized to discuss a property. We do not knowingly collect information from children under 13. We may update this policy as our practices change; the current revision date appears above.